Privacy Policy

1. Introduction

Skion Educare Foundation ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy applies to our website skion.org and all associated services, donation platforms, and communication channels.

By using our website or providing your personal information to us, you agree to the terms described in this Privacy Policy. If you do not agree, please refrain from using our website or services.

This policy is governed by the Information Technology Act, 2000 and the IT (Amendment) Act, 2008 of India, as well as applicable data protection guidelines issued by the Government of India.

2. Information We Collect

We collect information you provide directly to us as well as certain information automatically when you visit our website.

Information you provide voluntarily:

• Full name and contact information (email address, phone number)
• Mailing or billing address when making donations
• Payment transaction details (for donation processing) — we do not store full card numbers
• Messages and correspondence submitted through our contact form
• Volunteer application information including skills, availability, and background
• Feedback, testimonials, or survey responses you choose to share

Information collected automatically:

• IP address and general geographic location (country/city level)
• Browser type, operating system, and device information
• Pages visited, links clicked, and time spent on our website
• Referring website or search terms used to find us

3. How We Use Your Information

We use the information we collect solely for legitimate purposes related to the operation of Skion Educare Foundation:

• Processing your donations and issuing official receipts and tax certificates (80G, where applicable)
• Communicating with you about your donation, volunteer application, or inquiry
• Sending newsletters, impact reports, and programme updates — only with your consent
• Improving our website functionality, content, and user experience
• Complying with legal and regulatory obligations applicable to registered NGOs in India
• Preventing fraud and ensuring the security of financial transactions
• Generating anonymised, aggregate statistics for internal planning and reporting

We will never use your information for purposes unrelated to our charitable mission without your explicit consent.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to any third party. We may share information only in the following limited circumstances:

• Payment processors: To complete your donation transaction securely. These partners are bound by strict data protection agreements.
• Legal compliance: When required by Indian law, court order, or governmental authority with proper jurisdiction.
• Organisational safety: To protect the rights, property, or safety of Skion Educare Foundation, our staff, volunteers, or the public.
• With your consent: In any other circumstances where you have expressly authorised us to share your information.

Any third-party service providers we work with are contractually obligated to handle your data in accordance with this policy and applicable Indian law.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.

• Secure HTTPS encryption on all web pages that handle personal data
• Limited internal access to personal information on a need-to-know basis
• Regular review and update of our security practices
• Secure storage of donation records in compliance with Indian accounting regulations

While we take every reasonable precaution, no method of transmission over the Internet is 100% secure. If you believe your data has been compromised, please contact us immediately at info@skion.org.

6. Cookies & Tracking

Our website may use cookies — small text files stored on your device — to improve your browsing experience. We use only essential and analytics cookies.

• Essential cookies: Required for basic website functionality. Cannot be disabled.
• Analytics cookies: Help us understand how visitors use our site so we can improve it. These are anonymised and do not identify you personally.

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect some functionality of our website but will not prevent you from accessing our content.

7. Your Rights

You have the following rights with respect to your personal information held by Skion Educare Foundation:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Ask us to correct any inaccurate or incomplete personal data.
• Right to Deletion: Request that we delete your personal data, subject to legal retention requirements.
• Right to Opt-Out: Unsubscribe from our communications at any time by clicking "unsubscribe" in any email or contacting us directly.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please email us at info@skion.org with "Privacy Request" in the subject line. We will respond within 30 days.

8. Children's Privacy

Our website is not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@skion.org and we will delete it promptly.

Information about children who are beneficiaries of our programs is handled with the utmost care and confidentiality, in compliance with child protection principles and applicable Indian law.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: